Call Tracking Pro - Revision history

WikiSysop at 16:11, 24 April 2012

2012-04-24T16:11:29Z

WikiSysop at 14:52, 24 April 2012

2012-04-24T14:52:45Z

WikiSysop at 14:49, 24 April 2012

2012-04-24T14:49:36Z

WikiSysop at 17:49, 23 April 2012

2012-04-23T17:49:49Z

WikiSysop at 14:19, 19 March 2012

2012-03-19T14:19:52Z

WikiSysop at 20:09, 16 March 2012

2012-03-16T20:09:13Z

WikiSysop: Created page with '=Overview= This application will allow you to set up and track phone calls =Main Menu= The Main menu consists of: Dashboard Reports Click-to-Call Manage =Dashboard= T…'

2012-03-16T19:34:13Z

Created page with '=Overview= This application will allow you to set up and track phone calls =Main Menu= The Main menu consists of: *Dashboard *Reports *Click-to-Call *Manage =Dashboard= T…'

New page

=Overview=

This application will allow you to set up and track phone calls

=Main Menu=

The Main menu consists of:
*Dashboard
*Reports
*Click-to-Call
*Manage

=Dashboard=

The dashboard acts as a home screen giving you an overview of your calls and reports gathered. Here you can also make a call, and also add new phone numbers.

==Overview==
#From the drop down menu choose what data you would like to view
#Choose a date
#You can now view your data in written and chart form. Things such as total calls and average call time.

==Add New Number==
To add a new number:

#Click '''Get Started'''
#Choose a type of number either '''Toll Free''' or '''Local'''
#Choose a '''plan'''
#Choose a '''State''' and '''area code'''
#Choose a '''number''' and a '''title''' to help you remember it
#You can then choose to route this number to a virtual receptionist and set up your Voicemail
#Assign the number to a campaign by choosing from the drop down menu.
#Click '''Finish'''

===Add Voicemail===
To create a voicemail:
#Choose Voicemail from the sidebar
#Add a voicemail title
#'''Upload a recording''' OR press '''Call to''' '''Record'''

===Add a Virtual Receptionist===
To add a virtual receptionist:
#Create a title for your receptionist
#Choose whether you want to route it through your phone number or voicemail
#Press '''Finish'''

===Add New Click to Call===
#Give you click to call a title
#Select a '''Domain'''
#Select what you would like shown in your caller ID
#Click '''Finish'''

=Reports=

This section is where you will find full reports on all of your calls.

==Campaigns==
#Choose form the drop down menu what you want to view
#Choose a time period
#All information regarding your calls will be displayed

==Phone Numbers==
#Choose what data you would like to see from the drop down menu.

==Click to Calls==
#Use the drop down menu to choose which call you would like to look at.

=Click-to-Call=

Place a Click-to-Call on your website or email newsletter, and see how easy it is for people to connect with you and your business.

#Click '''Start Now'''
#

=Manage=

This is where you can manage all your campaigns, calls, phone numbers and voicemail

==Campaigns==
You will be able to view, edit and create all of your campaigns here.
#Click '''Add new Campaign'''
#Enter a title
#Press '''Finish'''

==Phone Numbers==
You can view all the phone numbers you have assigned to campaigns and also create new numbers
#Click Add new Phone Numbers

==Click-to-Call==

You can view, edit and create you click to call's here.
#Click Add new Click-to-Call
#Assign a '''title'''
#Select your '''domain'''
#Choose Caller ID
#Assign to a Campaign
#Press '''Finish'''

==Route Number==
Add or remove your route number.

==Virtual Receptionist==
Manage all of your virtual receptionist. You can also create a new virtual receptionist from here.

==VoiceMail==
Manage your voicemail from this section. You may also create your voicemail here.

=Manage Your Account=
This is where you can edit your general settings. You may also change your plan and see your payment details here. You can cancel your plan here by clicking '''Cancel Services'''.

← Older revision		Revision as of 17:49, 23 April 2012
Line 76:		Line 76:
	#Press '''Finish'''		#Press '''Finish'''

		+	Once you have pressed finish, a window will appear prompting you to choose a code method. This is how the link will appear on your website.
	=Manage=		=Manage=

← Older revision		Revision as of 14:19, 19 March 2012
Line 111:		Line 111:
	=Manage Your Account=		=Manage Your Account=
	This is where you can edit your general settings. You may also change your plan and see your payment details here. You can cancel your plan here by clicking '''Cancel Services'''.		This is where you can edit your general settings. You may also change your plan and see your payment details here. You can cancel your plan here by clicking '''Cancel Services'''.
		+
		+
		+	[[Category:Setup]]

@@ Line 48: / Line 48: @@
 #Press '''Finish'''
-===New Click to Call===
+===Click to Call===
 #Give you click to call a title
 #Select a '''Domain'''
@@ Line 62: / Line 62: @@
 #Choose form the drop down menu what you want to view
 #Choose a time period
-#All information regarding your calls will be displayed
+#All information regarding your calls will be displayed in both written and chart form.
 ==Phone Numbers==
 #Choose what data you would like to see from the drop down menu.
 ==Click to Calls==
 #Use the drop down menu to choose which call you would like to look at.
 =Click-to-Call=
@@ Line 91: / Line 93: @@
 #Enter a title
 #Press '''Finish'''
 ==Phone Numbers==
 You can view all the phone numbers you have assigned to campaigns and also create new numbers
-#Click Add new Phone Numbers
+#Click Add new Phone Numbers and fill out the required fields
 ==Click-to-Call==

@@ Line 10: / Line 10: @@
 *Click-to-Call
 *Manage
 =Dashboard=

@@ Line 1: / Line 1: @@
 =Overview=
-This application will allow you to set up and track phone calls
+The Call Tracking Pro application provides the ability to track and analyze voice calls using toll-free or local numbers. This will allow you to assign a number to your marketing campaigns in order to fully analyze and view reports on their effectiveness.
 =Main Menu=
@@ Line 20: / Line 20: @@
 #You can now view your data in written and chart form. Things such as total calls and average call time.
-==Add New Number==
+==Add New==
 To add a new number:
@@ Line 32: / Line 33: @@
 #Click '''Finish'''
-===Add Voicemail===
+===Voicemail===
 To create a voicemail:
 #Choose Voicemail from the sidebar
 #Add a voicemail title
-#'''Upload a recording''' OR press '''Call to''' '''Record'''
+#Choose whether you would like to '''Upload a WAV File''' OR press '''Call to Record'''
-===Add a Virtual Receptionist===
+===Virtual Receptionist===
 To add a virtual receptionist:
 #Create a title for your receptionist
-#Choose whether you want to route it through your phone number or voicemail
+#You must choose how many options you want to offer your users. If you want more than one option press '''Add Option'''
 #Press '''Finish'''
-===Add New Click to Call===
+===New Click to Call===
 #Give you click to call a title
 #Select a '''Domain'''
 #Select what you would like shown in your caller ID
 #Click '''Finish'''

@@ Line 70: / Line 70: @@
 #Click '''Start Now'''
+#Assign a '''title'''
 =Manage=